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Business Lunch: Exceeding Customer Expectations
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Businesses can no longer have the goal of meeting the customer’s expectations - the goal today must be to exceed them. Learn about how customers create their perceptions of you, your employees and your business and walk away with actionable tips and tools.

1/22/2015
When: Thursday, January 22, 2015
12:00-1:30PM
Where: Bellevue Downtown Courtyard by Marriott
11010 NE 8th St
Bellevue, Washington  98004
United States
Presenter: Brad Worthley, Brad Worthley International
Contact: 425.454.2464


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This event is pre-sold. Walk-in registration not guaranteed - subject to availability.

Businesses can no longer have the goal of meeting the customer’s expectations - the goal today must be to exceed them. What does that look like from the customer’s perspective? Join us as internationally acclaimed leadership, customer service and motivational expert Brad Worthley shares great stories and entertaining examples of businesses that step out of the box and find ways to “Wow!” the customer. Learn about how customers create their perceptions of you, your employees and your business and walk away with actionable information to help you begin to exceed customer expectations the moment you get back to the office.

Brad Worthley is an accomplished consultant with a wealth of business management experience. He is the author of four books and has worked with thousands of business people in a wide range of industries throughout the world.

Fees/Admission: $40 members, $60 prospective members; $400 Corporate Table of 10 - members, $600 Corporate Table of 10 - prospective members


Cancellation Policy: Due to hosting facility guarantees, cancellations must be received 3 business days prior to event. Monthly events subject to availability and additional charges at the door apply.

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